Jubilee General Insurance Jobs 2020

Jubilee General Insurance is looking for a young, energetic and self-motivated individual who can work in a highly-charged, fast-paced, and challenging environment as Head of Contact Centre. The individual will lead the entire operations of the Contact Centre by constantly monitoring and managing the day-to-day performance of agents and deliver on all Sales, Service and Collection targets. The qualification and experience required to fill the mentioned vacant posts are mentioned as follows. Jubilee General Insurance Jobs, Jobs in Jubilee General Insurance, Insurance Jobs,

Positions Vacant: 

1. Head of Contract Center

Duties / Responsibilities: Set the strategy for the development of the Contact Centre in line with new practices and technologies Develop and execute an overall business plan for the Contact Centre, covering all retail products to be sold online Be responsible for end-to-end customer contact processes and associated customer experience, supporting cross Company initiatives to drive improvements, improve efficiency and reduce complaints Lead, inspire and develop a team of motivated and engaged Sales/Service Officers

Qualification / Experience required for the job: Minimum Bachelor’s in any discipline with at least 5 years’ experience of managing a Contact Centre Excellent communication and leadership skills to lead and motivate a growing Salesforce Experience in implementation and use of CRM, IVR, telephony, cloud-based solutions and messenger platforms among other technologies Online/Telemarketing Sales experience

Last date to apply for the job:

The last date of submission of the applications is 25th July 2020 as mentioned in the advertisement below

How to apply for the job:

Interested candidates may apply at [email protected] latest by July 25, 2020.

Jubilee General Insurance Jobs 2020